Job Title: Front Office Executive

Department: Front Office / Administration
Industry: Healthcare / Hospital
Experience: 1–3 years preferred

Job Summary

We are looking for a skilled and courteous Front Office Executive to manage the reception and front-desk operations of our hospital. The candidate will be responsible for greeting patients and visitors, handling enquiries, coordinating appointments, maintaining records, and ensuring a smooth patient experience.

Candidates with prior experience in a hospital, clinic, diagnostic centre, or healthcare environment will be preferred.

Key Responsibilities
Welcome and assist patients, attendants, and visitors in a qualified manner.
Handle front-desk enquiries, telephone calls, and patient queries.
Schedule and coordinate patient appointments with doctors and departments.
Manage patient registration and maintain accurate records.
Coordinate with doctors, nursing staff, billing, laboratory, pharmacy, and other departments.
Guide patients and attendants regarding hospital services and procedures.




Handle basic billing, cash/receipt-related activities, if required.
Maintain confidentiality of patient information and hospital records.
Manage visitor entries and other front-office documentation.
Handle patient feedback and escalate complaints to the concerned department.
Ensure the reception area is clean, organized, and welcoming.
Perform other administrative/front-office duties as assigned.

Candidate Requirements
Graduate or equivalent qualification; healthcare/hospital administration qualification is an advantage.
Hospital/healthcare front-office experience is strongly preferred.
Valuable communication and interpersonal skills.
Polite, patient, and professional approach when dealing with patients and attendants.
Basic computer knowledge, including MS Office and hospital management software.
Ability to multitask and work effectively in a hospital environment.
Good knowledge of Hind

📌 Front Office Receptionist Zirakpur
🏢 Mehar Hopital
📍 Zirakpur