Job Description – Patient Relations Intern

Position: Patient Relations Intern
Department: Patient Relations
Experience: Fresher / 0–1 Year

About the Role

We are looking for a friendly, proactive, and responsible Patient Relations Intern to support patients throughout their healthcare journey. The intern will assist patients with their queries, coordinate appointments and treatment-related activities, maintain trackers, and ensure patients receive timely support.

Key Responsibilities

Job Description – Patient Relations InternKey Responsibilities
To provide information to patients relating to Doctor Profiles, Consultation Procedures, Medical Treatment Procedures, Treatment Plans, etc.
To be quick and proactive in counselling patients and assisting them regarding any concerns related to their treatment plan.
To ensure that the patient’s Consultation and Medical Treatment Plan is coordinated on time.
To maintain cordial relations with Hospitals and various Departments for smooth patient care.
To ensure patients are satisfied with our services and value our support.




To review and update website content related to doctors, hospitals, treatments, and other healthcare information, ensuring that the information is accurate and up to date.
To maintain and regularly update the appointment tracker, ensuring all appointment details and follow-ups are recorded accurately.

Requirements
Graduate or pursuing graduation in Healthcare Management, Life Sciences, Hospital Administration, Business Administration, or a related field.
Positive communication and interpersonal skills.
Positive listening and understanding skills.
Basic knowledge of MS Excel/Google Sheets for maintaining trackers.
Valuable written English and attention to detail.
Ability to communicate professionally with patients, hospitals, and internal teams.
Proactive, empathetic, and willing to learn.
Freshers are welcome to apply.

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person

📌 Patient Relation Intern Gurugram
🏢 Vaidam Health
📍 Gurugram