Roles and Responsibilities :
The GCC Manager will serve as the central operational lead for the India-based Global Capability Center, overseeing a team of 5 to 10 professionals specializing in data management, system support, MS365 PowerApps, and SAP customizing.
This role requires managing both in office resources in Delhi and remote team members, ensuring day-to-day operations run efficiently and in alignment with global business objectives.
A key responsibility of the GCC Manager is to act as a direct counterpart to the Global Excellence Team and global business process owners, participating in the full development lifecycle of system improvement initiatives—from concept and development to testing, implementation, and maintenance.
The role will also coordinate closely with local implementation partners and ensure quality control of external developments in partnership with global stakeholders.
In addition to overseeing operations, the GCC Manager will support local hiring, onboarding, and performance management in coordination with the local Managing Director,



ensuring talent is aligned with the organization’s long-term goals.
The role includes supporting governance and compliance with local labor laws, corporate standards, and internal controls, as well as ensuring effective vendor management and adherence to Service Level Agreements (SLAs).
Strategically, the GCC Manager will support the implementation of scalable and cost-effective solutions while fostering process improvement and alignment across key global functions, including Sales, Supply Chain, Purchasing, Product Management, CRM, and E-Commerce.
While this role does not involve budget ownership for large-scale software or projects, the Manager will oversee budgeting related to training and internal capability-building.
This position also plays a supporting role in putting processes in place and maintaining them, rather than leading large transformation projects.
A robust focus on time m

📌 Gcc Manager New Delhi
🏢 WB India
📍 New Delhi