Job Purpose

This position is open with Bajaj Finance ltd
First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.

Duties and Responsibilities

PRINCIPAL ACCOUNTABILITIES
(Accountabilities associated with the job)
Achieving business numbers with the assigned line of channels (Basis location and market potential)
People Management (Off roll) Hiring, Retention Productivity
Sales Governance through compliance of systems and processes
Responsible for tracking, managing controlling PDD requirement compliance
Reduction in customer complaints cancellation by ensuring that no miss-selling is being done
Understanding of CRM Salesforce.com
Effectively engage with Credit, Operations, Risk within 2W/3W teams
To ensure TAT is maintained for case processing
4.MAJOR CHALLENGES
(Challenges faced on an on-going basis in carrying out the job)




Training of self and their team below
Hiring right candidate
Smooth onboarding to help settle the employee well in BFL
Smooth onboarding of Recent Dealer/Partner with BFL
Retention of Off-roll staff

5.DECISIONS
(Key decisions taken by job holder at his/her end)
Hiring of Off roll staff
Approvals by coordinating with internal stake holders eg. Clearing cases
Lead allocation
Field activity planning and closure

6.INTERACTIONS
(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)

Internal Clients
Roles you need to interact with inside the organization to enable success in your day to day work
Connect with various internal department i.e. product, credit, Ops, RCS compliance to process the file
Connect with HR department for hiring retention

External Clients
Roles you need to interact with outside the organization to enabl

📌 Deputy Manager Bettiah
🏢 Bajaj Finance
📍 Bettiah