Job Title: E-Commerce Account Manager/Marketplace Account Manager

Experience: 2–5 Years

Job Summary

We are looking for an experienced E-Commerce Account Manager to manage day-to-day operations of e-commerce accounts, including inventory management, MIS creation, order processing, shipment coordination, and account performance tracking. The ideal candidate should have solid knowledge of e-commerce operations and marketplace management.

Key Responsibilities
Manage day-to-day operations of assigned e-commerce/marketplace accounts.
Coordinate and monitor order processing, dispatch, and shipment activities.
Coordinate with logistics partners, warehouses, and internal teams to ensure timely shipment and delivery.
Maintain and monitor inventory levels across marketplaces and warehouses.
Track stock availability, inward/outward movement, shortages, and inventory discrepancies.
Prepare and maintain daily, weekly, and monthly MIS reports related to sales, orders, inventory, returns, shipments, and account performance.
Analyze MIS data and highlight key issues,



discrepancies, and performance trends.
Monitor order status, cancellations, returns, RTOs, and delayed shipments.
Coordinate with marketplace teams and logistics partners for issue resolution.
Ensure accurate and timely updating of product, inventory, order, and shipment data.
Maintain proper documentation and records for all e-commerce operations.
Work closely with the sales, warehouse, finance, customer support, and logistics teams.
Identify operational gaps and suggest improvements to increase efficiency and reduce order/shipment issues.
Ensure marketplace SLAs and operational requirements are consistently met.

Required Skills
Strong understanding of E-Commerce Operations and Account Management.
Hands-on experience in Inventory Management.
Positive knowledge of MIS Creation and Reporting.
Solid Shipment & Logistics Coordination skills.
Proficiency in MS Excel, including Pivot

📌 E Commerce Account Manager/marketplace Account Manager Indore
🏢 Induct
📍 Indore