Central Operations & Academic Manager

Topaz Academy is looking for an experienced and responsible Central Operations & Academic Manager to take ownership of the academy’s day-to-day activities and coordinate effectively across admissions, academics, teachers, students, university partners, and management.

Key Responsibilities
Manage and monitor the daily operations of the academy.
Coordinate with universities and academic partners regarding admissions, documentation, academic activities and student requirements.
Lead and monitor the admissions team, including enquiries, counselling, applications, follow-ups and conversions.
Manage and coordinate teachers/trainers, class schedules, attendance and academic activities.
Ensure smooth communication between management, academic staff, admissions and students.
Monitor team performance and ensure daily, weekly and monthly targets are achieved.
Handle operational issues and ensure timely resolution.
Prepare and submit daily/weekly/monthly reports to management.
Maintain proper records of students, admissions,



faculty activities and university-related processes.
Take initiative to improve operational efficiency, student experience and team performance.

Candidate Profile
5+ years of relevant experience, preferably in the education sector.
Solid experience in education operations, academic administration, admissions or institute management.
Experience coordinating with universities or higher-education institutions is highly preferred.
Experience in teacher/faculty management and academic coordination.
Robust leadership, communication and problem-solving skills.
Ability to manage multiple teams and activities simultaneously.
Positive knowledge of admission processes, student management and reporting.
Must be proactive, organized, accountable and capable of working independently.

Preferred Background

Candidates currently working as or with experience as:

Academic Manager | Centre Manager | O

📌 Central Operations Kochi
🏢 Topaz Academy
📍 Kochi