We are seeking an experienced Azure Support Engineer to join our managed support services team. The ideal candidate will provide L1 and L2 support for a range of Azure PaaS and IaaS services, ensuring seamless operation and customer satisfaction.

Key Responsibilities
Support (L1 and L2), manage, and maintain Azure-based PaaS and IaaS services
Monitor, Troubleshoot and resolve technical issues related to Azure services.
Collaborate with cross-functional teams to ensure timely resolution of customer issues.
Maintain technical documentation and best practices for Azure support.

Required Skills
2 to 5 year proven experience in supporting Azure PaaS services.
Solid understanding of Azure services including:
Compute (e.g. App Services, Functions, Kubernetes/AKS, Container Apps, Virtual Machines)
Data Services (e.g. SQL Database, Data Factory, Databricks, Lakehouse, Synapse Analytics, Fabric, Blob/File Storage)




Integration (Service Bus, Event Hub, Event Grid)
Security (e.g. Key Vault, Entra ID)
Monitoring (e.g. App Insights, Dynatrace, Azure Monitor).
Excellent problem-solving skills and the ability to work in a fast-paced, collaborative workplace.
Solid communication and interpersonal skills to effectively collaborate with team members and stakeholders.

Desirable Skills/Knowledge
Microsoft Azure certifications (e.g., Azure Solutions Architect, Azure Developer).
Experience with DevOps practices and tools for continuous integration and continuous deployment (CI/CD).
Experience with SaaS services such as Logic Apps, Power BI, Power Apps/Automate, DevOps deployment, and Office 365 configuration.

📌 Azure Support Engineer Pune
🏢 Proventeq
📍 Pune