Position: Batch Operations / Computer Operator
Role Summary
The primary role of the Batch Operations / Computer Operator is to manage and support automated batch processing within an enterprise job scheduler. This position is hands-on and execution-focused, responsible for monitoring end-to-end processing cycles, responding to alerts, and managing the full dynamics of a batch windowincluding job failures, abends, timeline pressures, and downstream impacts. The ideal candidate is calm under pressure, operates with a robust sense of urgency, and is committed to meeting processing SLAs and delivering accurate, timely results.
Shift Requirements
MondayFriday: Market open hours
Rotating weekend: On-call batch / incident support
Occasional weekend work: Limited project / implementation activities as needed

Key Responsibilities
Batch Monitoring & Incident Management
Monitor automated batch job streams in an enterprise job scheduler (e.g., CA Autosys or similar), maintaining heightened sensitivity to all alerts, delays, and abnormal conditions.




Own the processing cycle during assigned shifts, ensuring jobs start, run, and complete within defined SLAs and market timelines.
Proactively identify, investigate, and drive resolution of job failures, abends, transmission issues, and connectivity-related problems.
Escalate incidents to appropriate application, infrastructure, and vendor support teams with transparent, concise context and required urgency.
Lead or actively participate in incident bridges, contributing to triage, impact assessment, and root cause analysis (RCA) for batch-related events.
Provide accurate, timely status updates during high-pressure periods (e.g., SOD, intraday cycles, EOD, month-end, quarter-end).

Job Scheduling & Change Management
Add, modify, or remove jobs within the batch stream based on approved requests from operations, client service, and project teams.
Work closely with internal teams to correctly sequence recent jobs and depende

📌 Senior Data Operations Analyst Bengaluru
🏢 Cielo Talent
📍 Bengaluru