AI Product Support Specialist Intern

Join archintX and gain hands-on experience supporting users and improving AI-powered products on an education and career platform.

What You’ll Work On
Assist users with issues related to the archintX platform and AI-powered features.
Understand user problems, troubleshoot issues, and provide explicit solutions.
Test platform features and identify bugs, usability issues, and inconsistencies.
Work closely with product, development, and QA teams to resolve reported issues.
Monitor user feedback and identify common problems or improvement prospects.
Create and maintain support documentation, FAQs, and troubleshooting guides.
Use AI tools to improve support workflows and automate repetitive tasks.
Track and communicate recurring issues to the product team.

What You’ll Learn
Real-world AI product support and troubleshooting.
Understanding AI-powered products and user workflows.
Product testing,



bug reporting, and issue tracking.
Customer communication and problem-solving.
Using AI tools for support automation and productivity.
How user feedback contributes to product improvement.
Working with product, development, and QA teams in a technology company.

Who We’re Looking For

Students interested in AI, technology, product support, troubleshooting, communication, and problem-solving. Technical knowledge is a plus, but curiosity, attention to detail, and willingness to learn are most key.

Your mission: Help users have a smooth experience with archintX while turning their feedback into meaningful product improvements.

Pay: Up to ₹5,000.00 per month

Work Location: Hybrid remote in Chengalpattu, Chennai, Tamil Nadu

📌 Product Support Specialist Intern Chengalpattu
🏢 archintx.com
📍 Chengalpattu