About us:

We are a Pan-Asian restaurant chain, proud to deliver authentic and rich flavours from across Asia. Our journey began in 2019, founded by a passionate individual with an ambitious vision for the culinary scene. Despite a lack of prior experience, it all started with one small kitchen but a dream that was always big.

Responsibilities - Captain/Server:
Always greet and welcome guests promptly in a warm and friendly manner.
Always thank and give fond farewell to guests conveying anticipation for their next visit.
Assist guests with table reservations.
Assist guests while seating.
Ensure guests are serviced within the specified time.
Has a positive knowledge of menu and presentation standards.
Speak with guests and staff using explicit and skilled language, and answer phone calls using appropriate telephone etiquette.
Able to answer any questions regarding the menu and assist with menu selections.
Able to anticipate any unexpected guest need and react promptly and tactfully.
Always applies service techniques correctly at all times,



and serves Food & Beverage items with enthusiasm.
Serve food courses and beverages to guests.
Set tables according to the type of event and service standards.
Record transactions/orders in Point of Sales systems at the time of order.
Communicate with the kitchen regarding any menu questions, the length of wait, and product availability.
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
Check with guests to ensure satisfaction with each food course and beverage.
Responsible for clearing, collecting, and returning food and beverage items to the proper area.
Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
Present accurate final bill to guests and process payment.
Perform shift closing on the Point of sales termina

📌 Restaurant Captain/server Hauz Khas (India)
🏢 House of Wok
📍 India