Position: Customer Service Associate (International Voice Process)
Salary: 4.5 LPA 5.5 LPA*
Shift: Night Shift
Working Days: 5 Working Days + 2 Rotational Offs
Transportation: Both-Side Cab/Transportation Provided

*Salary will be based on experience, communication skills, and interview performance.

\ Must have excellent communication skills in English\

Who Can Apply?
Any Graduate / UG candidates are eligible
Age: Below 45 years
BPO Experience: 100% weightage
Non-BPO Experience: 50% weightage
Excellent verbal/voice communication is a must

Key Responsibilities

As a Customer Service Associate, you will:
Handle customer interactions with a polite, qualified, and positive approach




Understand customer concerns and provide effective resolutions
Escalate complex issues to the appropriate team whenever required
Maintain accurate records of customer interactions using Amazon tools
Respond to customer emails within defined timelines
Consistently meet productivity, quality, and Average Handle Time (AHT) targets
Follow company policies, processes, procedures, and available resources
Identify recurring customer issues and share insights for process improvement
Maintain a robust sense of urgency, ownership, and customer focus

📌 Customer Service Associate International Voice Process Mnc Bpo Bengaluru (India)
🏢 Red Hibiscus Info Solutions
📍 India