Position Title: Manager - Internal Control (Internal Control and Business Process Analyst)
Reports To: AGM - Internal Control GBS
Location: Mumbai, India

Role Description:

The Internal Control Manager (Internal Controls & Business Process Analyst) will report into AGM -Internal Control GBS in strengthening the organizations control workplace through proactive controls testing, thematic audits, and continuous improvement of GBS processes. The role also carries responsibility for managing center-wide documentation governance. Additionally, the role will support Head Strategic Initiatives and Transitions GBS during transitions, process mapping, risk identification, and process design.

Key Responsibilities
Proactive Controls Testing and Internal Control Support:
Develop and execute proactive controls testing across GBS.
Support thematic audits within GBS to identify risks, control gaps, and inefficiencies.
Maintain and update risk & control matrices in line with the control and process changes.
Perform walkthroughs, testing, and documentation of test results.




Assist in continuous control monitoring related activities such as defining data-driven control indicators, testing feasibility, and supporting pilot runs.
Transition Support:
Support transition projects by mapping As-Is and To-Be processes, current state assessments and ensuring proper documentation.
Participate in due diligence, knowledge transfer and process walkthroughs
Identify standardization, automation, and improvement opportunities during transition.
Create and update process maps and SOPs
Identify key risks, controls, dependencies, and improvement prospects during process reviews.
Governance and Documentation Management:
Own documentation governance across GBS (SOPs, SOWs, etc.).
Ensure real-time updating, version control, standard formatting, and centralized archival of SOPs.
Collaborate with process owners to ensure SOPs reflect the latest systems, controls

📌 Manager Internal Control Mumbai
🏢 Sodexo
📍 Mumbai