Service Advisor – Main Duties
Receive customers and understand their car/service problems.
Prepare the job card and explain required service/repairs.
Inspect the vehicle with the technician and identify work needed.
Give the customer an estimated cost and delivery time.
Coordinate with technicians and the workshop to complete the work.
Keep customers updated about additional repairs or parts required.
Check the vehicle after work and ensure the customer's complaints are resolved.
Prepare the final bill and explain the work done.
Handle customer complaints and maintain valuable customer relationships.
Follow up after service to check customer satisfaction.
Achieve workshop targets such as customer satisfaction, service revenue, repeat visits, and timely delivery.
Work Location: In person
📌 Krishna Kia Service Advisor Korba
🏢 KRISHNA KIA
📍 Korba
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