Sales Achievement
Achieve individual and team sales targets in terms of bookings, revenue, and units sold.
Drive sourcing activities from direct channels viz. Loyalty and Referral events, Pre-sales, calling activities, corporate/society/ BTL activations etc.
Drive lead conversion from direct sales channels.
Ensure timely follow-up and closure of prospective customers.
Support the team in handling negotiations and closing high-value transactions.
Work closely with Marketing, Pre-sales, CRM and other allied teams to drive direct % contribution to overall sales
Team Management
Lead, mentor, and motivate a team of Sales Executives.
Set transparent performance goals and monitor daily sales activities.
Conduct regular sales reviews and provide coaching to improve productivity.
Ensure adherence to sales processes and customer engagement standards.
Customer Relationship Management
Ensure excellent customer experience from inquiry to booking.
Understand customer requirements and recommend suitable products.
Address customer concerns and coordinate with internal teams for resolution.
Build long-term customer relationships to generate referrals and repeat business.
Site Visits & Sales Conversion
Drive site visits and project presentations for prospective customers.
Monitor lead-to-site visit and site visit-to-booking conversion ratios.
Ensure effective utilization of CRM for lead management and follow-ups.
Track and improve conversion metrics across the sales funnel.
Market Intelligence
Monitor competitor projects, pricing strategies, and market trends.
Provide feedback to management regarding customer preferences and market dynamics.
Identify prospects to improve sales performance and customer acquisition.