E-Commerce and D2C Operations Trainer/SME

We are seeking an experienced e-commerce trainer and/or subject matter expert to deliver a vocational video course covering marketplace selling, D2C store operations and online retail workflows.

Responsibilities
Review and validate the supplied course content and video scripts.
Suggest necessary technical and practical corrections.
Present the course confidently on camera.
Record practical software demonstrations using suitable training or sandbox accounts.
Explain marketplace and D2C workflows in straightforward, learner-friendly language.
Participate in rehearsals, content discussions and video-recording sessions.
Re-record sections when corrections or production improvements are required.
Ensure demonstrations reflect current platform and industry practices.

Required Experience
Practical experience with e-commerce marketplaces and D2C stores.
Knowledge of seller onboarding, product listings, inventory, orders, shipping and returns.




Familiarity with Amazon/Flipkart seller operations and platforms such as Shopify or WooCommerce.
Understanding of pricing, promotions, settlements, customer support and store analytics.
Explicit verbal communication and presentation skills.
Confidence delivering structured lessons on camera.
Ability to train beginners using realistic business examples.

Preferred Qualifications
Degree or certification in marketing, retail, e-commerce or business management.
Experience as an e-commerce manager, marketplace seller, D2C operator or consultant.
Previous training, webinar or educational-video experience.
Ability to demonstrate workflows using fictional data and sandbox settings.

Engagement Details
Type: Project-based
Duration: Approximately 4–6 weeks
Work involved: Content validation, rehearsals, software demonstrations and video recording
Recording: Availability for scheduled recording sessions is mandatory
Compensation: Based on experience and final scop

📌 Trainer/subject Matter Expert Mumbai
🏢 Fusion Klassroom Edutech
📍 Mumbai