Roles and Responsibilities
Manage customer interactions through phone calls, emails, and chats to resolve their queries and concerns.
Provide excellent communication skills to build robust relationships with customers.
Collaborate with team members to achieve common goals and objectives.
Handle multiple tasks simultaneously while maintaining accuracy and efficiency.
Maintain accurate records of customer interactions using CRM software.
Term & Condition
This role will be on 3rd Party payroll*
\This role will involve employees to work in evening shift (3 pm to 12 am)
\This is Work From Office (WFO) role*
Only if you are comfortable with above job role terms and conditions, please apply
📌 Contact Center Executive Mumbai (India)
🏢 Theobroma foods
📍 India
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