Job Title: ServiceNow Technical Architect

About the Role
We are seeking a highly skilled and experienced ServiceNow Technical Architect with 10+ years of IT experience, including extensive hands-on expertise in ServiceNow architecture, platform development, and enterprise solution design. This role requires a strategic thinker with a deep technical background in ServiceNow and a solid ability to lead the design and implementation of scalable, integrated solutions across complex enterprise environments.
As a ServiceNow Technical Architect, you will be responsible for defining the technical vision, platform standards, and architectural direction of our ServiceNow ecosystem. You will collaborate with cross-functional teams, guide technical delivery, and ensure alignment with business goals while adhering to platform best practices.
Key Responsibilities
Platform Architecture & Strategy
Design end-to-end ServiceNow architecture solutions across ITSM, ITOM, ITAM, SecOps, and other modules.
Define platform standards, development frameworks, data models,



and architectural governance processes.
Evaluate current ServiceNow features, releases, and best practices to guide platform evolution and strategic investments.

Solution Design & Technical Leadership
Translate complex business requirements into scalable, maintainable ServiceNow solutions and integrations.
Lead technical discovery and architecture workshops with stakeholders and process owners.
Provide solution blueprints and technical documentation to support platform development and ongoing enhancements.

Development Oversight & Governance
Oversee and guide development teams in the implementation of ServiceNow applications, custom modules, workflows, and scripts.
Ensure adherence to platform best practices, code quality standards, and security/compliance requirements.
Lead code reviews and provide expert-level support for complex issues related to architecture, scripting, or integrations.

Integration & A

📌 Servicenow Technical Architect Chennai
🏢 MUSOFT CONSULTING
📍 Chennai