Key Responsibilities
Understand clients' travel or study requirements and recommend suitable visa services.
Explain visa processes, documentation requirements, timelines, and service charges.
Convert enquiries into successful sales while maintaining a high level of customer satisfaction.
Follow up with prospective clients and maintain regular communication.
Maintain accurate client records in the CRM.
Coordinate with the documentation and operations teams to ensure a smooth client experience.
Achieve monthly sales targets and contribute to business growth.