Position Purpose: Leads the cafe teams to deliver operational and administrative excellence, including but not limited to:
Delivery of engaging hospitable guest experiences
Foster talent development and training
Drive workplace and food safety management
Financial management to deliver budgetary expectations in food, labor and other expenses
Driving diverse and inclusive associate engagement
Display comprehensive leadership
Participation and support in all Sodexo and Client initiatives and programs.

Key Result Areas:Major Duties and Responsibilities:
Culture of excellence leadership and act as a role model within the community.
Personally commit to deliver high quality work in a timely manner to meet all deadlines
Inspire and mentor Site Leads to deliver well run operations that consistently serve delicious food in a hospitable and outgoing workplace.
Be a catalyst, with the ability to effect positive change using strategies and processes improvement for necessary change management prospects across the business




Hold individual and cafe teams accountable to deliver accurate and high quality work in a timely manner
Uses preferred development and mentoring techniques to gain the necessary team commitment and support
Promptly communicate honestly and accurately with all stakeholders
Recognize and reward individuals and/or teams based on merits
Development of team members though training, diversity and inclusion
Encourage, support and takes a leading role in associate development processes including: setting personalized learning and development targets, conduct performance reviews, provide coaching and performance improvement plans
Drive and coordinate associate participation in job related learning and development training
Cultivate an inclusive culture and grow a diverse team that inspires, empowers and engages everyone
Support human resources in the interview process

Team Performance Management through Planning and Exec

📌 Cafe Manager Bengaluru
🏢 Sodexo
📍 Bengaluru