Roles and Responsibility
Manage and oversee daily cafe operations to ensure high-quality service and customer satisfaction.
Develop and implement strategies to increase sales and revenue growth.
Supervise and train staff members to improve performance and customer experience.
Maintain high standards of quality, hygiene, and safety in the cafe workplace.
Analyze sales data and market trends to identify prospects for improvement.
Collaborate with other departments to achieve business objectives.
Job Requirements
Proven experience in beverage operations and management.
Solid leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to work under pressure and meet deadlines.
Knowledge of point-of-sale systems and inventory management software.
Familiarity with health and safety regulations and labor laws.