Associate Director – Catalogue Operations | AI & Automation

Prospect to travel to and work with teams across the US, UK & Australia as the function scales.

Build the next generation of Catalogue Operations at Amber

At Amber, we’re transforming how students find and book accommodation. With 4,000+ properties across 10+ countries, catalogue accuracy, pricing, availability and content directly impact customer experience, conversion and revenue.
We’re looking for an Associate Director – Catalogue Automation & Operations to build a high-scale, AI-first catalogue operation combining people, process, data and technology.

What You’ll Own
Lead a 60+ member global Catalogue Operations team, including ~5 managers.
Own catalogue accuracy, content, inventory, pricing and availability across global markets.
Transform manual operations through AI, automation and intelligent workflows.
Leverage AI/LLMs, APIs, web scraping, data validation, reconciliation, anomaly detection and automated monitoring.
Partner with Product,



Engineering and Data to take automation initiatives from concept to production.
Build an exception-based operating model, enabling automation to handle repetitive work while teams focus on complex cases.
Own productivity, SLAs, quality, capacity, cost and operational governance.
Build data-driven visibility into accuracy, productivity, automation coverage and manual effort reduction.
Drive continuous improvement and build a scalable operating model for Amber’s global growth.

What We’re Looking For
7–14 years of experience in Catalogue, Content, Inventory, Marketplace, Data or Operations.
Experience managing large, multi-layered teams.
Proven track record in operations transformation, automation and process redesign.
Solid experience partnering with Product, Engineering and Data teams.
Solid understanding of catalogue/inventory quality and operational excellence.
Exposure to AI/GenAI, APIs, data ingestion, web scraping or workf

📌 Associate Director – Catalogue Automation Pune
🏢 Amber
📍 Pune