Roles & Responsibilities • Handle customer queries and concerns through email support. • Provide accurate and timely resolutions to customer queries. • Maintain proper records of customer interactions and follow-ups. • Escalate complex issues to the concerned team when required. • Ensure skilled and clear written communication with customers. • Meet assigned quality and productivity targets. • Follow company policies, processes, and service standards.
Preferred Candidate Profile • Minimum 1 year of experience in Email/Non-Voice Customer Support
• Strong written English communication skills.
• Good typing and computer skills.
• Customer-oriented and problem-solving approach.
• Candidates comfortable working from Gurgaon preferred.
• Male & Female candidates can apply. Perks & Advantages
• PF facility available. • Growth prospects.
• Training and development support.
• Performance-based incentives/growth opportunities.
📌 Email Support Executive Gurugram
🏢 Bridgexcel
📍 Gurugram
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