SAP SD (Sales & Distribution)
Configure and support:
Inquiry & Quotations
Sales Orders
Deliveries
Billing
Pricing
Credit Management
Returns & Rebates
Gather business requirements and prepare functional specifications.
Conduct workshops with business stakeholders.
Manage SD integrations with MM, FI, PP, WM/EWM, and TM.

SAP CS (Customer Service)
Configure and support:
Service Notifications
Service Orders
Contracts & Warranties
Installed Base Management
Resource Planning
Repair & Maintenance Processes
Support after-sales service and field service processes.
Design service management solutions aligned with business requirements.

Leadership Responsibilities
Lead implementation and rollout projects.
Manage offshore/onshore teams.
Drive solution design discussions.
Handle client escalations and issue resolution.
Mentor junior consultants.
Support cutover, go-live, hypercare, and post-production support

📌 Sap Sd Customer Service Role Hyderabad (India)
🏢 Capgemini
📍 India