22 Aug
|
RSB Insights & Analytics
|
Bengaluru
22 Aug
RSB Insights & Analytics
Bengaluru
As an Account Manager based in Bangalore, you will play a crucial role in managing client relationships and ensuring client satisfaction. You will be responsible for driving business growth while maintaining the trust and effectiveness of our service delivery.
Key Responsibilities:
Client Relationship Management: Build and maintain robust relationships with clients, ensuring their needs are understood and met effectively, promoting long-term partnerships.
Project Oversight: Oversee the execution of projects to ensure they align with client expectations, deadlines, and budgets, while coordinating with internal teams.
Business Development: Identify opportunities for upselling and cross-selling additional products or services to clients, contributing to overall revenue growth.
Performance Tracking: Monitor account performance and report on key metrics to clients, offering insights that drive improvements and optimize service delivery.
Conflict Resolution: Address any issues or concerns raised by clients promptly and efficiently, ensuring a quick resolution to maintain client satisfaction.
Market Research:
Stay updated on industry trends and competitor activities, providing recommendations to clients and internal teams to keep services relevant.
Required Skills and Expectations:
A minimum of 5 to 7 years of experience in account management or a similar role, showcasing proven success in client relations.
Excellent communication and interpersonal skills, enabling effective collaboration with clients and team members alike.
Robust analytical skills to assess client needs and deliver appropriate solutions.
Ability to thrive in a fast-paced setting, managing multiple accounts simultaneously with attention to detail.
Proficiency in using CRM software and other tools to track client interactions and performance metrics.
Experience
5 - 7 Years
No. of Openings
1
Education
Graduate
Role
Account Manager
Industry Type
Other
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
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