Axis Bank - Branch Officer Job Role

Key Responsibilities:

Handle customers visiting the branch and understand their banking requirements.

Open and service Savings/Current Accounts, FD/RD and other banking products.

Acquire current customers through referrals, calling and local market activities.

Promote and cross-sell CASA, loans, credit cards, insurance, mutual funds and other products.

Maintain relationships with existing customers and generate additional business.

Process customer transactions and service requests accurately within the required TAT.

Resolve customer queries and complaints professionally.

Promote digital banking services such as mobile banking, internet banking and WhatsApp banking.

Follow KYC, regulatory, compliance and audit requirements.

Maintain customer information and daily activities in the bank's CRM system.





Achieve assigned monthly sales/business targets.

Skills Required

Positive communication skills

Customer-handling ability

Sales and relationship-building skills

Basic knowledge of banking products

Target-oriented approach

Positive computer/CRM knowledge

Ability to work under pressure
Experience

0 - 2 Years
No. of Openings

12
Education

12th Pass
Role

Branch Officer
Industry Type

Banking
Gender

[ Male / Female ]
Age Limit

19 - 32 Yrs.
Job Country

India
Type of Job

Full Time
Work Location Type

Work from Home
Benefits include

PF, ESI
Face Interview Location

Kolkata West Bengal

📌 Freshers For Branch Banking Officer Howrah Uluberia
🏢 Axis Group of Services
📍 Uluberia