We are looking for a dedicated Customer Service Officer to join our team in Ranchi. This role is ideal for individuals with 0 to 2 years of experience and who have completed at least their 10th grade. You will work full time in our office, helping customers with their inquiries and ensuring their experience is positive.

Key Responsibilities:
Respond to Customer Inquiries: Handle customer questions via phone, email, or in-person, providing transparent and helpful answers.
Resolve Issues: Tackle any problems customers have with our products or services, aiming to find swift and effective solutions.
Maintain Records: Keep accurate records of customer interactions and transactions, ensuring that all details are logged properly for future reference.
Provide Feedback: Share customer feedback and suggestions with the management team to help improve our services.
Assist with Orders: Help customers place orders, track deliveries, and process returns while ensuring a smooth transaction experience.

Required Skills and Expectations:




Strong communication skills are essential, allowing you to convey information clearly to customers.
A positive attitude and a willingness to learn are critical for interacting effectively with diverse customers.
Basic computer skills are needed to manage customer records and perform online tasks.
You should be able to work well in a team and handle stress during busy periods while maintaining a friendly demeanor.
Punctuality and reliability are key, as you will work fixed hours in the office setting.
Experience

0 - 2 Years
No. of Openings

15
Education

10th Pass
Role

Customer Service Officer
Industry Type

Banking
Gender

[ Male / Female ]
Age Limit

18 - 33 Yrs.
Job Country

India
Type of Job

Full Time
Work Location Type

Work from Office
Advantages include

Petrol Allowance, Health Insurance, Accommodation

📌 Customer Service Manager Full Time Freshers Ranchi
🏢 Kevalya Financial Services Private
📍 Ranchi