We are looking for a dedicated Call Center Agent to join our team in Meerut, India. The ideal candidate will have 1 to 5 years of experience in handling customer inquiries and providing effective solutions.

Key Responsibilities:
Customer Support: You will assist customers by answering their questions, addressing concerns, and providing information about our products or services. Explicit communication is essential to ensure customer satisfaction.
Problem Solving: You will identify issues raised by customers and work to resolve them promptly. Being able to think critically and find effective solutions is crucial in this role.
Data Entry: Maintaining accurate records of customer interactions and transactions will be part of your duties. This includes updating customer accounts and logging details into our systems.
Team Collaboration: Working closely with team members and other departments, you will ensure a cohesive service experience for customers. Strong teamwork and sharing information will help improve overall service quality.




Feedback Collection: You will gather customer feedback and share it with management. Providing insights can help improve our services and address any recurring issues.

Required Skills and Expectations:

Candidates should have a graduate degree and be comfortable communicating with diverse customers. Strong verbal and written communication skills are essential, along with a friendly and helpful attitude. Proficiency in basic computer operations and a willingness to learn new systems will be significant for success in this role.
Experience

1 - 5 Years
No. of Openings

2
Education

Graduate
Role

Call Center Agent
Industry Type

Hospitals / Medical / Healthcare Equipments
Gender

[ Male / Female ]
Job Country

India
Type of Job

Full Time
Work Location Type

Work from Office
Perks include

Annual Bonus, Laptop

📌 Call Center Agent Meerut
🏢 Hestia Medtech
📍 Meerut