About us

Tasks Expert is a managed virtual assistant company serving clients across the US, UK, UAE, Canada and Australia. Our support team is the first voice clients hear — and often the reason they stay.

Role snapshot
Location: Remote (India) / Kalyan office optional
Duration: 3 months
Commitment: 20–25 hrs/week
Shift: Partial overlap with US/UK hours required
Type: Unpaid learning internship — certificate, LOR, and PPO for top performers

What you'll do
Respond to client queries over email, WhatsApp and live chat
Log, track and follow up on tickets until they're actually closed
Coordinate between clients and the VAs assigned to them
Handle onboarding questions for current clients on the Tasks Expert 2.0 portal
Maintain the FAQ/help documentation as recent issues come up
Flag recurring problems to the operations team instead of just patching them

You should have




Clear written and spoken English — this is the core requirement
Patience and a calm tone under pressure
Basic comfort with Google Workspace, WhatsApp Business, and any CRM/helpdesk tool
Reliable internet, laptop, and a quiet space for calls
Willingness to work across time zones

Valuable to have
Prior BPO, chat support, or client-facing experience
Exposure to helpdesk tools (Freshdesk, Zendesk, HubSpot)
A second language

What you get
Internship completion certificate
Letter of recommendation based on performance
Direct training from our operations leadership
Pre-placement offer for consistent performers
Real exposure to international clients — not scripted call-centre work

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📌 Customer Support Specialist Intern Mumbai
🏢 Tasks Expert
📍 Mumbai