Responsibilities:
Assisted students via email and phone channels, resolving complex educational and operational queries with absolute accuracy, speed, and professionalism.
Provided proactive, timely support and onboarding guidance to guarantee an optimal and seamless learning journey.
Maintained meticulous technical documentation of student issues and drove rigorous cross-departmental follow-ups to ensure successful resolution.
📌 Student Support Executive Noida
🏢 Univo Edtech
📍 Noida
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