Job DescriptionAccounts Receivable & eCommerce Claims Specialist (India)
nLocation: India (Remote)
nEmployment Type: Full time
nCompany: eCintel Inc.
nAbout Us
neCintel is a rapid-growing eCommerce and retail management company that partners with brands across major marketplaces and retailers, including Amazon, Home Depot, Wayfair, Walmart, and other online channels.
nWe are looking for an experienced Accounts Receivable & eCommerce Claims Specialist to join our growing team in India. This role is ideal for someone who understands both traditional accounts receivable processes and the unique challenges of eCommerce accounting.
nThe ideal candidate is highly analytical, detail-oriented, comfortable working with large data sets, and experienced in investigating payment discrepancies, deductions, chargebacks, returns, claims, and retailer account reconciliations.
nKey Responsibilities
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Manage the complete accounts receivable processn
Monitor customer balances and aging reportsn
Reconcile invoices, payments, credits, and deductionsn




Research and resolve retailer claims and payment discrepanciesn
Investigate chargebacks, shortages, returns, damaged shipments, and deductionsn
Review and reconcile marketplace transactions from Amazon, Home Depot, Wayfair, Walmart, and other eCommerce platformsn
Prepare and submit claims for reimbursementn
Track open claims and follow up until resolutionn
Work with internal teams, warehouses, retailers, and vendors to resolve disputesn
Analyze sales, returns, deductions, and payment datan
Maintain accurate financial records and supporting documentationn
Prepare weekly and monthly accounts receivable reportsn
Identify process improvements to reduce future deductions and unresolved claimsn

nRequired Qualifications
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Bachelor's degree in Accounting, Finance, Commerce, or a related fieldn
3+ years of experience in accounts receivable, accounting, or financial operationsn
Exper

📌 Accounts Receivable Vasanthanagar
🏢 eCintel
📍 Vasanthanagar