Meinigar Technologies Pvt Ltd, Chennai

Job
Description
Position Title: Key Accounts Manager – Freight Forwarding
Location: ​Mumbai, Andheri
Experience required: 3 - 8 Years
Job Type: Full time

About Stockarea:
Stockarea is a Managed logistics
platform that provides Supply Chain solutions to SME & MNC Brands in India. Stockarea aggregates supply chain service providers like warehouse operators, Transporters, Freight
Forwarders, Customs Agents, & Compliance
service providers, and offers a single platform for Brands to
Book/Manage these services.

Key Responsibilities:
Client Relationship Management:
oAct as the primary point of contact for key accounts, building and maintaining
solid, long-lasting customer relationships.
o Understand the client's business needs, objectives, and challenges to provide
strategic solutions that drive value.
Business Retention & Growth:
o Maintain business by securing regular orders and shipments from existing clients.
o Develop and implement strategies to expand business with current clients,



identifying recent opportunities to
increase revenue.
Coordination with Internal Teams:
o Collaborate closely with the pricing team to ensure competitive and profitable
rates are provided to clients.
o Work with operations, customer
service, and other departments to ensure smooth execution of freight forwarding services, meeting all client requirements.
Client Satisfaction:
o Monitor and manage the quality of service provided to key accounts, addressing
any issues or concerns promptly and effectively.
o Conduct regular reviews and meetings with clients to assess satisfaction levels and identify areas for improvement.
Reporting & Analysis:
o Prepare regular reports on account performance, including sales, profit margins, and customer feedback.
o Analyze market trends and competitor activity to identify potential risks and
prospects within the industry.
Contract Management:
o Negotiate and manage contracts with key clients,

📌 Key Accounts Manager Mumbai
🏢 Stockarea
📍 Mumbai