Description
Key Responsibilities
Partner & Inbox Support
Monitor and respond to incoming emails in the Partner Support Inbox, providing timely, accurate, and qualified responses.
Triage requests, answer common questions, and escalate issues to the Project Manager when required.
Track and follow up on partner inquiries to ensure resolution and customer satisfaction.

Event Setup & Platform Support
Virtual Event Delivery
Assist the Project Manager with end‑to‑end virtual event setup across approved platforms.
Configure event components including:
Registration pages
Email communications and reminders
Session agendas and speaker details
Upload and manage event content, including presentations, recordings, resources, and reference materials.

Quality Control (QC) & Readiness Checks
Conduct thorough QC reviews of event setup to ensure accuracy, completeness, and adherence to standards.
Validate:
Registration links and emails
Session configuration and timing
Content uploads and resource availability




Participate in pre‑event site reviews and readiness checks prior to go‑live.

Project & PM Support
Support the Project Manager with logistical tasks, documentation, and work‑back schedules.
Maintain event planning documents and ensure updates are reflected accurately.
Attend project meetings as needed and capture action items related to logistics execution.

Live Event & Post‑Event Support (as applicable)
Provide live event support as assigned, helping monitor sessions and escalate issues.
Assist with post‑event tasks such as content uploads, recording checks, and documentation updates.

Required Skills & Qualifications
Experience supporting virtual and in-person events, webinars, or training programs
Robust written communication skills, particularly for email‑based partner support
High attention to detail and comfort performing structured QC reviews
Ability to manage multiple tasks and deadlines in a rapid‑paced setting
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📌 Logistics Project Manager – Virtual Chennai
🏢 GP Strategies
📍 Chennai