Job Description: IT Support & Systems Executive

Location: Ichchapore, Surat
Designation: IT Support & Systems Executive
Employment Type: Full time
Experience Required: 1–3 Years
Salary: ₹20,000–₹23,000 per month

Role Summary

A reputed organization is looking for a technically sound
and solution-oriented IT Support & Systems Executive to provide
day-to-day technical support and maintain the organization's computer systems,
software, printers, networks, and basic IT security.

The candidate will be responsible for troubleshooting
hardware and software issues, supporting employees with IT-related
requirements, maintaining IT assets, and coordinating with external IT vendors
whenever required.

Key Responsibilities

IT Support & Troubleshooting
Provide
basic technical support for desktops, laptops, computer hardware, and
peripherals.
Install,
configure, update, and uninstall software and applications as required.
Troubleshoot
hardware, software, operating system, and application-related issues.
Troubleshoot




employee IT issues using a practical and problem-solving approach.

Printer & Peripheral Support
Install,
configure, and troubleshoot printers, including:
Laser
printers
Thermal
printers
Inkjet
printers
Ensure
smooth functioning of computer peripherals and related equipment.

Network & System Support
Support LAN and Wi-Fi network setup and troubleshoot basic connectivity
issues.
Assist
in managing workgroups, domains, user accounts, and Active Directory.
Support
basic configuration and troubleshooting of firewalls such as FortiGate
and SonicWall.

IT Security
Monitor
and support antivirus, ransomware, malware, and other cybersecurity
protection measures.
Ensure
only genuine and authorized software is installed and used across company
systems.
Educate
users about the risks and consequences of using pirated or unauthorized
software.

IT Records & Vendor Coordination
Maintain
basic records of IT systems, software, hardware, and IT asse

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