Job Description:
1. Product Lifecycle & Roadmap Strategy
1. Lifecycle Ownership: Define the product vision, strategy, and roadmap for
offline acquiring products (UPI QR, Soundbox, MicroATM / POS).
2. Feature Execution: Author detailed PRDs (Product Requirement
Documents), user stories, and acceptance criteria. Collaborate closely with
Engineering, UI/UX, and QA teams for timely releases.
3. Innovation: Identify market trends (e.g., Credit on UPI, NFC tap-and-pay,
Soundbox innovations, Value-Added Services like billing & inventory
integration) to build competitive product differentiators.
2. Partnership Development & Alliances
1. Ecosystem Onboarding: Identify, pitch, negotiate, and onboard current
strategic partners, including acquiring banks, payment aggregators,
hardware OEMs, switches, and card networks (Visa, Mastercard, RuPay).
2. Integration & Commercials: Structure commercial constructs (MDR splits,
interchange, revenue share models) and manage end-to-end technical
integrations (APIs, SDKs, ISO 8583 standards).
3. Relationship Management
1.



Partner Governance: Function as the primary bridge between internal teams
and external partners (NPCI, acquiring banks, card networks, terminal
hardware suppliers).
2. SLA & Escalation: Define operational SLAs with acquiring partners and
vendors; lead regular performance reviews to resolve technical bottlenecks
or settlement issues.
4. Product Performance & Business Growth
1. KPI Management: Own key business metrics including Monthly
Transacting Merchants (MTM), Total Processing Volume (TPV/GMV),
Transaction Success Rates (TSR), Terminal Uptime, and Churn Rate.
2. Go-To-Market (GTM): Work with Sales, Merchant Operations, and
Marketing teams to design merchant onboarding flows, sales enablement
kits, and incentive structures.
3. Funnel Optimization: Continuously optimize onboarding funnels (KYC
drop-offs, device activation times) and transaction success rates across
different acquiring routes.

📌 Sr Manager Payments Mumbai (India)
🏢 Acme Services Private
📍 India