Job Title: Debt Recovery ExecutiveDepartment: Recovery / Collection

Location: Agra

Experience: 0–3 Years

Employment Type: Full-Time
Job ResponsibilitiesContact customers through phone calls and field visits for pending loan/EMI payments.
Follow up with customers for timely payment and overdue recovery.
Explain outstanding amounts, payment options, and repayment schedules to customers.
Maintain regular follow-up with overdue and delinquent accounts.
Visit customer locations when required for payment collection.
Maintain accurate records of customer interactions and payment status.
Achieve monthly recovery and collection targets.
Submit daily/weekly collection reports to the reporting manager.
Handle customer queries professionally and resolve basic payment-related issues.
Follow company policies and ethical recovery practices.
Required SkillsGood communication and convincing skills.
Negotiation and customer-handling skills.




Basic knowledge of loan/EMI recovery.
Target-oriented and self-motivated.
Positive follow-up and time-management skills.
Basic knowledge of MS Office/Excel and mobile applications.
Willingness to travel for field recovery.
Ability to work under pressure and meet collection targets.
EligibilityMinimum 12th Pass; Graduate preferred.
Freshers can apply if they have valuable communication skills.
Experience in loan recovery, collection, telecalling, or field work will be an advantage.
Key Performance Indicators (KPI)Monthly collection/recovery target achievement.
Number of successful customer follow-ups.
Reduction in overdue accounts.
Timely reporting and documentation.
Customer handling and skilled conduct.

📌 Debt Recovery Agent Agra (India)
🏢 Pivotal management
📍 India