22 Aug
|
Nexxus7 Process Private
|
India
22 Aug
Nexxus7 Process Private
India
Employment Type: Full time
Shift: Day time
Customer Chat/Mail and Voice support
US client
Responsibilities:
*Handle inbound chats (at times calls also), and email queries
*Resolve customer issues with empathy and professionalism.
*Follow defined SOPs, scripts, and escalation protocols.
*Meet daily/weekly productivity targets (AHT, FCR, CSAT, etc.).
Requirements:
*Minimum 12 - 24 months of BPO experience in International Process
*Excellent English communication (written and spoken).
*Typing speed of at least 50 WPM with 90% accuracy.
Attractive CTC based on the experience.
Loaction IT Park, Bargi Hills, Jabalpur
📌 Customer Support Executive Jabalpur (India)
🏢 Nexxus7 Process Private
📍 India