22 Aug
|
Finnablecred Private
|
Pune
22 Aug
Finnablecred Private
Pune
Team Supervision & Leadership: Direct daily workflow, set transparent performance expectations, and foster a positive, high-performing team culture.
Performance Management: Monitor key metrics (KPIs/SLAs), conduct regular performance reviews, identify training gaps, and offer constructive feedback or coaching.
Operational Oversight: Ensure process adherence, handle escalated issues or complex client/customer queries, and streamline daily operational tasks.
Reporting & Strategy: Track team progress, prepare periodic reports for management, and collaborate with upper management to refine processes and strategy.
Resource Management: Assist with onboarding, training recent hires, managing shift schedules, and allocating resources effectively.
📌 Team Leader Pune
🏢 Finnablecred Private
📍 Pune