About WNS WNS Global Services is a global business process management (BPM) company that combines industry expertise with technology and analytics to deliver business solutions to organizations worldwide. WNS works with clients across multiple industries, including Travel, Banking & Financial Services, Healthcare, Retail, Insurance and Logistics. WNS has a strong presence in the travel and hospitality domain and offers opportunities to work with global clients and international processes. Voice Process Location: Pune Experience: 0-3 Years Working Days: 5 Days a Week Weekly Off: Saturday & Sunday Off Employment Type: Full time We are looking for enthusiastic and customer-focused Customer Service Executives to join our team in Pune. The ideal candidate will be responsible for handling customer queries, providing accurate information, resolving concerns, and ensuring a positive customer experience. Freshers and candidates with up to 3 years of experience are welcome to apply. Handle Inbound/Outbound customer interactions via phone, chat, or other communication channels.



Resolve customer complaints and escalate complex issues when required. Provide product, service, and process-related information to customers. Follow company policies, quality standards, and customer service guidelines. Meet individual and team performance targets. Build and maintain positive customer relationships. Graduate can apply (depending on company requirements). Excellent verbal and written communication skills in English; Basic computer proficiency and familiarity with MS Office. 0-3 years of experience in customer service, customer support, BPO, call center, or related roles. Freshers with excellent communication skills are encouraged to apply. Shift: Rotational shifts Working Days: 5 days per week Weekly Off: Saturday & Sunday Fix Competitive salary and incentives (if applicable)Training and career development opportunities Growth opportunities within the organization

📌 Customer Experience Advisor (Full Time & Part Time) (Maharashtra)
🏢 WNS
📍 Maharashtra