Job Description

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About the Company

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Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and creative business engagement models.
It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients' critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world's top innovators across industries, from mid-market players to large enterprises.

Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.

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About the Role

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Position: International Voice Process

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Experience: 0.6 Months - 4 years

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Job Location: Chennai

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Responsibilities

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- Reviewing new orders for accuracy and completeness

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- New order processing on a web-based system





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- Customer enquiry clarifications

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- Maintain service levels and high levels of accuracy

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- Placing orders with our partners on a web-based order processing system

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- Monitoring the status of these orders, taking appropriate action depending on the status

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- Maintaining a high level of accuracy with respect to all activities

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- Ensuring that customer requirements are met on a timely basis

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- Maintaining accurate records of activities in our own internal systems

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Qualifications

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Any Degree

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Required Skills

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- Minimum 6 months call center experience

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- Minimum 12 months customer service experience

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- Excellent overall tenure in job history

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- B2+ English level

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- 30 Words per minute

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- Basic Computer Knowledge

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- Retail Experience - Bonus

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Pay range and compensation package

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[Pay range or salary or compensation]

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Equal Opportunity Statement

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[Include a statement on commitment to diversity and inclusivity.]

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📌 International Customer Service Representative - Voice (Chennai)
🏢 Movate
📍 Chennai