Location: Bangalore - 6 Positions

Employment Type: Full Time

Organization: Agrani Hospitality Pvt Ltd (Tirtha yatra)

Are you seeking a career that offers more than just a salary—one that places you in a spiritually enriching and purpose-driven environment, where every responsibility is approached as *seva*?

If you resonate with this vision, we invite you to explore the opportunity below. Even if you are not personally eligible, we encourage you to share this with someone who may be a suitable fit.

About the Role: We are looking for an enthusiastic and customer-focused Tele caller Executive to join our Spiritual Tourism team. The candidate will be responsible for contacting prospective customers, understanding their pilgrimage and spiritual travel requirements, explaining tour packages, answering queries, following up with leads, and converting enquiries into bookings.

The ideal candidate should have excellent communication skills, a pleasant telephone manner, and an interest in pilgrimage destinations and spiritual tourism.

Key Responsibilities:

1. Customer Calling & Lead Management

· Make Inbound & outbound calls to prospective customers and follow up on enquiries received through various channels.

· Understand customer requirements, preferred destinations, travel dates, budget, and group size.

· Explain pilgrimage tour packages, itineraries, accommodation, transportation, meals, and other inclusions.

· Handle inbound customer calls and respond to enquiries professionally.

· Maintain regular follow-up with interested customers until booking closure.

2. Sales & Conversion





· Generate bookings through effective telephonic communication and follow-ups.

· Explain the benefits and unique features of pilgrimage and spiritual tour packages.

· Address customer objections and provide suitable package options.

· Achieve assigned daily, weekly, and monthly calling and sales targets.

· Upsell or cross-sell suitable tour packages and additional services where appropriate.

3. Customer Service

· Provide accurate information regarding destinations, itineraries, travel schedules, accommodation, and package inclusions.

· Handle customer concerns and coordinate with the Operations/Travel team when required.

· Ensure a positive customer experience from enquiry to booking.

· Maintain skilled and courteous communication with customers at all times.

4. CRM & Documentation

· Update customer enquiries, call details, follow-up dates, and booking status in the CRM/lead management system.

· Maintain accurate records of all customer interactions.

· Ensure timely follow-up on pending leads and enquiries.

· Prepare daily/weekly calling and conversion reports as required.

5. Coordination

· Coordinate with the Sales, Operations, Accommodation, and Travel Coordination teams regarding customer requirements.

· Share confirmed customer details accurately with the concerned teams.

· Follow up with customers for required booking/payment/documentation information.

How to Apply:

Interested candidates can share your CV to [email protected]

*Yours in the service of Holy Dham*

Tirtha Yatra Team

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

- Health insurance
- Leave encashment
- Provident Fund

Work Location: In person

📌 Telecaller Executive (India)
🏢 Tirtha Yatra
📍 India