- Candidate has to conduct a detailed assessment of current ITSM processes, service Catalog , CMDB, IAM and monitoring integrations, reports, automations, customizations and data inventory.
- Also work with ServiceNow consultant to support and evaluate the migration readiness of a Freshservice source environment and a ServiceNow target setting.
- Relevant exp – 8+ years
📌 Contractor-Servicenow admin (India)
🏢 Birlasoft
📍 India
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