- Welcome and assist customers in a professional and friendly manner.
- Understand customer requirements and recommend suitable jewellery products.
- Explain product features, pricing, making charges, offers, and schemes clearly.
- Demonstrate jewellery products and assist customers in selecting the right items.
- Achieve individual and store sales targets.
- Generate recent leads and follow up with existing customers.
- Maintain strong relationships with customers and encourage repeat business.
- Handle customer queries and resolve basic concerns professionally.
- Coordinate with the billing, inventory, and showroom teams for smooth transactions.
- Maintain proper product presentation and showroom standards.
- Follow company policies, procedures, and customer service standards.
- Maintain daily sales and customer follow-up records.
- Stay updated on new products, offers, and jewellery trends.