Role description

Telecom Specialist – Network Domain SME

Job Description: Bangalore, Gurgaon

We are looking for an experienced Telecom Network Domain SME with strong expertise in Radio Access Network (RAN) technologies, 4G/5G, end-to-end network performance, OSS platforms, and KPI analysis.

The role will provide technical guidance to data scientists and software development teams in interpreting telecom data and defining AI/ML and agentic solutions for network performance, optimization, and operations. The position does not require hands-on software development, but requires a strong understanding of telecom concepts, OSS data, network analytics, and performance management.

Experience Range

7–10+ years of relevant telecom/RAN experienc

Must-Have Skills

Telecom & RAN Expertise

- Strong understanding of RAN technologies, including 2G/3G/4G/LTE/5G concepts, architecture, and interfaces.
- Solid understanding of end-to-end network domains, network performance, and optimization.
- Deep knowledge of RAN KPIs, performance metrics, and KPI validation.
- Strong understanding of Configuration Management (CM), Performance Management (PM), and Fault Management (FM).
- Hands-on experience interpreting OSS platform data structures and performance data.
- Strong knowledge of telecom/network optimization methodologies.
- Experience with network performance troubleshooting, anomaly identification, root-cause analysis, and optimization.
- Experience with Nokia and/or Ericsson OSS platforms is highly preferred.

Data & Analytics

- Strong ability to analyze network performance data and identify:
- Trends and patterns
- Anomalies
- Performance degradation
- Optimization opportunities
- KPI correlations

- Ability to work with data scientists and software developers to translate telecom requirements into analytics, reporting, and AI/ML use cases.
- Ability to validate KPIs and ensure end-to-end solution alignment across network deployments.
- Understanding of telecom-specific data structures and APIs.

Collaboration & Technical Leadership

- Proven ability to act as a Telecom SME for software engineering and data science teams.
- Ability to translate network/operator requirements into actionable technical solutions.
- Strong technical communication, documentation, and stakeholder management skills.
- Experience mentoring junior engineers/SMEs and conducting knowledge transfer.
- Strong analytical and problem-solving capabilities.

Good-to-Have Skills

AI/ML & Data Analytics

- Experience applying AI/ML to telecom operations, network optimization, or network assurance.




- Understanding of agentic AI use cases for telecom/network operations.
- Familiarity with data analytics platforms and workflows.
- Experience supporting development of network performance dashboards and analytical solutions.
- Understanding of AI/ML model inputs, telecom feature engineering, KPI interpretation, and validation.

Software & Technology

- Software development experience is optional but highly valued.
- Ability to collaborate effectively with developers on new reports, dashboards, APIs, and analytics solutions.
- Familiarity with telecom APIs and OSS data integration.
- Understanding of data pipelines and data engineering concepts.

Operator & Deployment Experience

- Experience supporting major global operators such as Airtel, AT&T;, T-Mobile, Dish, Jio, or similar Tier-1 operators.
- Experience with enterprise and large-scale carrier deployments.
- Proven experience delivering telecom solutions from network optimization through operational deployment.
- Experience working in large, complex, multi-vendor network environments.

Key Responsibilities

- Analyze RAN performance data and identify trends, anomalies, and optimization opportunities.
- Provide technical expertise on CM/PM/FM OSS data and telecom data structures.
- Support troubleshooting and root-cause analysis for network-related issues.
- Validate network KPIs and performance reports.
- Lead or support network optimization initiatives across enterprise and large-scale carrier deployments.
- Collaborate with software developers and data scientists to develop:
- Performance reports
- Network analytics solutions
- AI/ML use cases
- Agentic AI solutions for telecom operations

- Translate telecom operational requirements into actionable technical specifications.
- Provide technical guidance on interpretation of network and OSS data.
- Ensure end-to-end alignment between network requirements, analytics solutions, and operational deployments.
- Prepare and review technical reports, dashboards, and performance insights for stakeholders.
- Mentor junior team members on OSS platforms, network optimization, and telecom technologies.
- Support continuous improvement of network performance and operational efficiency.





Technical Competencies

RAN

2G/3G/4G/5G, LTE, RAN architecture

OSS

CM, PM, FM data and OSS workflows

OEM

Nokia and Ericsson preferred

Network Performance

KPI analysis, monitoring, troubleshooting

Optimization

RAN/network optimization methodologies

Analytics

Network performance data analysis and anomaly detection

AI/ML

Telecom AI/ML use cases and solution guidance

APIs/Data

Telecom data structures and APIs

Reporting

Performance reports, dashboards, KPI validation

Software Development

Optional; collaboration with development teams required

Soft Skills

- Strong cross-functional collaboration.
- Excellent analytical and problem-solving skills.
- Strong technical communication and documentation.
- Ability to work independently and within global teams.
- Technical mentoring and knowledge transfer.
- Ability to communicate complex telecom concepts to non-telecom technical teams.
- Strong stakeholder management skills.

Added Advantage:

- Telecom certifications from Nokia, Ericsson, or other recognized industry bodies are a plus.

Ideal Candidate Profile

The ideal candidate will have 7–10+ years of telecom/RAN experience and demonstrate:

- Strong hands-on knowledge of RAN and OSS platforms.
- Proven expertise in network performance, KPI analysis, troubleshooting, and optimization.
- Experience working with global Tier-1 operators or large enterprise deployments.
- Ability to bridge the gap between telecom operations, data science, software engineering, and AI/ML teams.
- Experience translating network requirements into analytics and AI-driven solutions.
- Strong understanding of end-to-end network performance and operational deployment.
- Ability to provide technical leadership without necessarily being a software developer.

Skills

4G/5G, Data Analysis, Fault Management, Issue Analysis, Operations Research, KPI Reporting, RAN, Process Documentation, Technical Leadership

About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

📌 Lead II - Telco Engineering - RAN Engineer (India)
🏢 UST
📍 India