- Handle customer calls from international customers.
- Understand customer queries and provide the right solutions.
- Maintain professional communication throughout the call.
- Resolve customer issues politely and efficiently.
- Handle customer complaints and follow-ups.
- Update customer details and call records.
- Coordinate with other teams when required.
- Maintain quality and productivity standards.
- Provide a smooth and positive customer experience.
Pay:
₹25,000.00 - ₹35,000.00 per month
Perks:
- Commuter assistance
- Food provided
- Health insurance
- Life insurance
- Provident Fund
Application Question(s):
- How much do you rate your English communication skill out of 10 ?
- How many months of experience do you have in calling related domain ?
- What's your last in-hand salary ?
- Are you ok with sales roles with higher incentives ?