- Customer Support: Respond to customer inquiries via phone, email, live chat, and social media.
- Issue Resolution: Diagnose, troubleshoot, and solve customer complaints regarding product features or billing.
- Escalation Handling: Route complex or highly technical queries to specialized teams or managers.
- Data Management: Document every customer interaction accurately within our CRM platform
- Feedback Collection: Gather recurring customer pain points to share with the Product and Engineering teams.
- Skills :
Should have strong communication skills in English , Should positive typing speed , should have basic excel knowledge .
- Shift Timing - 9 am to 6pm , day Shift Only
- Telecalling & Customer Support , Inbound calls only
- Immediate Joiners Preferred
#sj
Pay: ₹14,000.00 - ₹16,000.00 per month
Benefits:
- Commuter assistance
- Paid time off
Ability to commute/relocate:
- Ramanathapuram, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
📌 Voice Process Executive (Ramanathapuram)
🏢 YK GROUPS
📍 Ramanathapuram
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