Role / Designation: Business Development Officer
Department: Sales / Business Development
Work Timings: 10 AM - 7 PM
Working Days: Monday to Saturday
Work Mode: Onsite
Location: Lower Parel, Mumbai
Reports to: Team Lead / Sales Manager
About IIDE
IIDE is Asia’s most trusted digital business school, offering government-recognized online, offline, and postgraduate programs. We empower students, graduates, and working professionals to transform their careers and stay future-ready in the ever-evolving digital landscape. At IIDE, we foster a supportive and team-oriented work culture with competitive salaries and abundant opportunities for professional growth.
About the Role
As a Business Development Officer at IIDE, you will play a pivotal role in driving student enrollments and contributing to the institute’s revenue goals. This role involves counseling prospective learners, educating them about IIDE’s digital marketing programs, and guiding them through their decision-making journey. You will work closely with the sales team to achieve enrollment targets while ensuring a seamless and positive experience for students and parents.
What You’ll Do
Student Acquisition & Counseling
- Counsel prospective students on IIDE’s digital marketing programs and guide them in selecting the right course based on their interests and career goals.
- Engage with students and parents through in-person meetings and telephonic conversations to address queries and provide detailed program information.
- Offer career guidance by explaining program outcomes and future career opportunities.
Sales & Target Achievement
- Achieve daily, weekly, and monthly enrollment and revenue targets.
- Track and calculate lead-to-enrollment conversion rates with timely and effective follow-ups.
- Use CRM and sales automation tools to manage leads, monitor pipelines, and track individual performance.
Team Collaboration & Mentorship
- Support junior counselors by sharing best practices and helping improve conversion performance.
- Assist in training new joinees to maintain consistent counseling standards across the team.
- Handle escalations and complex student queries when required.
Additional Duties
- Take ownership of larger student groups and high-priority leads as needed.
- Contribute to the improvement of sales processes and overall customer experience.
- Perform any other reasonable duties assigned by management, aligned with the scope of the role.
Who You Are
Must-Have
- 0–8 years of experience in sales or counseling, preferably in the EdTech sector.
- Excellent written and spoken English communication skills.
- Strong interpersonal skills with active listening and rapport-building abilities.
- Goal-oriented mindset with a keen interest in sales and academic counseling.
- Tech-savvy with hands-on experience using CRM systems and sales automation tools.
Should Have
- Ability to multitask and manage priorities in a fast-paced environment.
- Demonstrated leadership potential and willingness to take on additional responsibilities.
Nice to Have
- Prior experience in student counseling or sales roles within an EdTech company.
- Certifications or a strong interest in digital marketing or educational counseling.
Job Type: Full-time
Pay: ₹20,000.00 - ₹40,000.00 per month
Benefits:
- Provident Fund
Education:
- Bachelor's (Preferred)
Work Location: In person
📌 Business Development Executive (Sales) (Parel)
🏢 IIDE - Indian Institute of Digital Education
📍 Parel
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