We are looking for an experienced Cafe Manager to oversee daily café operations, manage staff, ensure excellent customer service, maintain inventory, and improve sales performance. The ideal candidate should possess strong leadership, communication, and organizational skills to maintain a welcoming and effective café environment, with prior experience in hospitality or food service management.

Job description of cafe manager

A Cafe Manager oversees the daily operations of a café to ensure excellent customer service, smooth workflow, staff coordination, and profitability.

Cafe Manager Job DescriptionJob Title

Cafe Manager

Job Summary

A Cafe Manager is responsible for managing all aspects of café operations, including customer service, staff supervision, inventory management, sales performance, hygiene standards, and overall customer satisfaction. The role requires leadership, communication, and organizational skills to maintain a welcoming and efficient café environment.

Key Responsibilities

- Supervise daily café operations
- Manage and train café staff
- Ensure high-quality customer service




- Handle customer complaints professionally
- Monitor food and beverage quality
- Maintain cleanliness and hygiene standards
- Manage inventory and order supplies
- Track sales and prepare daily reports
- Create staff schedules and manage attendance
- Ensure compliance with health and safety regulations
- Control operational costs and improve profitability
- Coordinate with vendors and suppliers
- Promote café marketing and special offers

Required Skills

- Leadership and team management
- Communication and interpersonal skills
- Customer service orientation
- Problem-solving abilities
- Time management
- Basic accounting and cash handling
- Knowledge of food safety standards
- Ability to work under pressure

Qualifications

- High school diploma or bachelor’s degree in hospitality/business (preferred)
- Experience in café, restaurant, or hospitality management
- Knowledge of POS systems and inventory software

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Cafe Manager (Delhi)
🏢 ETOS CAFE
📍 Delhi