- Date Opened 07/03/2026
- Job Type Full time
- Industry Residential Facility
- Work Experience 0-1 year
- Salary 60 to 70K
- City Pallikaranai
- State/Province Tamil Nadu
- Country India
- Zip/Postal Code 600100
Job Description
Hiring: Helpdesk Executive
Location: Pallikaranai
Experience: Minimum 1+ Years (Residential Apartment Experience Mandatory)
Salary: Based on Performance
Job Responsibilities
- Handle incoming calls, emails, and walk-in queries from residents/clients.
- Log complaints and service requests in the system.
- Coordinate with maintenance and technical teams for timely issue resolution.
- Track and follow up on open service requests until closure.
- Maintain accurate records and documentation.
- Ensure prompt and professional communication with residents/clients.
- Escalate unresolved issues to senior management when required.
Requirements
- Minimum 1+ years of experience in residential apartment helpdesk operations.
- Strong communication and customer service skills.
- Ability to coordinate with multiple teams and manage service requests efficiently.
- Basic computer knowledge and documentation skills.
- Proactive, organized, and able to work in a fast-paced workplace.
Interested candidates can share their updated resume or contact us for further details.
📌 Helpdesk Executive- Residential Apartments (India)
🏢 Uniservice
📍 India
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