Digital Strategist & Client Service Manager (India)

Digital Strategist & Client Service Manager (India)

23 Aug
|
Feedipy
|
India

23 Aug

Feedipy

India

Feedipy Digital is a growth-focused digital marketing agency helping businesses across Canada, Australia, and India grow through paid advertising, SEO, content, web development, and marketing automation. We’re a fast-moving team that values ownership, creativity, and measurable results.

The Role

You'll own a portfolio of client accounts end-to-end: you set the strategy, you brief the specialists who execute it, and you're the person the client talks to. This is a role for someone who can hold a strategic conversation with a business owner in the morning and write a tight campaign brief in the afternoon.

You'll report directly to the President and work alongside our paid media, SEO, design, development, and content leads.

What You'll Do

Strategy (roughly 50%)

- Build quarterly marketing strategies for assigned accounts across paid media, SEO, and CRM/lifecycle
- Translate client business goals into channel plans, budgets, and measurable KPIs
- Review account performance weekly and identify what to scale, fix, or kill
- Write campaign briefs and creative direction for the specialists executing the work
- Design CRM and automation flows — lead capture, nurture, and reactivation

Client Service (roughly 50%)

- Run monthly reporting calls and quarterly strategy reviews with client owner-operators
- Be the day-to-day point of contact: respond fast, set expectations, manage scope
- Turn client requests into clear, well-scoped tasks in project management tool and track them to delivery




- Spot growth opportunities within accounts and build the case for expanded scope
- Onboard recent clients — kickoff, access collection, requirements gathering, first 30-day plan

What We're Looking For

- 4+ years in a digital marketing agency, with at least 2 years in a client-facing role
- Direct experience managing North American or other Western clients — you understand the communication norms and expectations
- Hands-on working knowledge of Google Ads and Meta Ads: you don't need to build the campaigns yourself, but you need to read an account and know whether it's healthy
- Solid grasp of SEO fundamentals - GBP, local landing pages, citations, review velocity
- Experience with a CRM/marketing automation platform; HubSpot, ActiveCampaign, or Keap experience translates
- Excellent spoken and written English - you'll be on camera with business owners
- Comfortable with reporting tools (Looker Studio, GA4) and project management in ClickUp or similar
- Available during Eastern Time (9 AM to 5 PM Eastern Time)

Nice to have: experience in lead generation for a service business; agency operations or process-building experience; familiarity with AI tools for research, reporting, and content workflows.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

- Flexible schedule
- Work from home

Education:

- Bachelor's (Required)

Experience:

- Client services: 1 year (Required)

Language:

- English (Required)

Work Location: Remote

📌 Digital Strategist & Client Service Manager (India)
🏢 Feedipy
📍 India

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