We are looking for an AWS Technical Key Account Manager to manage domestic customer accounts, ensure successful adoption of AWS Cloud services, and build long term client relationships. The ideal candidate should have a blend of technical cloud knowledge and customer-facing experience.
Key Responsibilities
- Manage and grow relationships with domestic customers.
- Ensure successful onboarding and adoption of AWS Cloud services.
- Act as the primary point of contact for customer queries and technical coordination.
- Collaborate with Sales, Presales, and Cloud Engineering teams to deliver the best customer experience.
- Identify upselling and cross-selling opportunities for AWS Managed Services.
- Monitor customer health, renewals, and account growth.
- Conduct regular customer meetings and provide proactive support.
- Manage End to end sales lifecycle for the smooth process.
Requirements
Required Skills
- 3–6 years of experience in Customer Success, Technical Account Management, Cloud Support, or IT Services.